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Web based On-line Monitoring of Public Grievances

Project Description

Project resources

A Web based On-line Monitoring of Public Grievances at Collectorates which

  • Facilitates to file a grievance at Kiosk .
  • Forwarding the grievance to a Call Center. Marking to an Officer with due date, at Call center.
  • Officers can feed their response. Facility to see response at Kiosk by the citizen.
  • Entire application runs in Telugu, Local language


URL Document Prajavani


Contact Details

State Informatics Officer,

National Informatics centre A-Block,

BRKR Bhavan,

Tankbund Road,

Hyderabad 500 063

Tel. No.040-23223139, 040-23224563, 040-23223139


[ ] Internationalized

[ ] Unit tests

[X] End-user documentation

[ ] Internal documentation (documentation, interfaces, etc.)

[ ] Existed and maintained for at least 6 months

[ ] Installs and uninstalls cleanly

[ ] Code structure follows best practice

Independent Review